This is adding to the challenges that transport authorities and operators already face from evolving technological, political, economic, and environmental factors. Let’s take a look at the three important challenges that the industry cannot afford to ignore and how to overcome them: Aging rail systems impacting operational efficiency and agility: Aging rail systems crippled by legacy and complex IT applications make it difficult to share data across the organization.
Moreover, legacy systems are incapable of scaling to accommodate the growth in demand that is expected in the near future. Given that today’s commuters prefer rapid and smooth transit, frequent network failures and system outages in aging rail systems can negatively impact customer experience and retention.